Contact Scentix

We’re here to assist you with all your fragrance needs. Reach out to us today!

Visit Our Store

Shop 38/39, Aaron’s Lekki Mall, Admiralty Way, Lagos, Nigeria.

Have questions or need assistance? Our team is ready to help with your fragrance journey.

Hotline: +234 812 345 6789

Email: support@scentix.ng

Monday – Saturday: 10 AM - 10 PM
Sunday: 12 PM - 10 PM

What is the return policy for Scentix products?

We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, return it in its original condition for a refund or exchange.

How long does shipping take within Nigeria?

Shipping within Nigeria typically takes 3-5 business days, depending on your location.

Are Scentix fragrances authentic?

Yes, all our fragrances are 100% authentic, sourced directly from trusted suppliers.

Can I visit your store to test fragrances?

Absolutely! Visit us at Shop 38/39, Aaron’s Lekki Mall, Lagos, to explore our collection.

Do you offer international shipping?

Currently, we ship within Nigeria only, but we’re working to expand internationally soon.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email to monitor its progress.

What payment methods do you accept?

We accept bank cards, mobile payments, and bank transfers for secure transactions.

Are your fragrances cruelty-free?

Yes, we prioritize cruelty-free practices and sustainable ingredients in our products.

Can I purchase a gift card from Scentix?

Gift cards are available for purchase online or in-store, perfect for fragrance lovers.

How do I contact customer support?

Reach us via email at support@scentix.ng, call +234 812 345 6789, or use the form below.